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TMAT - R (Telemarketing Agent Test - Revised) - Sample Report

Report for: Deb M.
Completion: August 13, 2013 at 3:40 pm

detailed results
strengths & limitations
Selling over the phone isn't easy, plain and simple. Some people have a knack for it, and have managed to find a selling method that fits with their personality, and which they can mold depending on the vibe they receive from a customer. Even the best salespeople face rejections and annoyed customers, but their ability to bounce back and persevere is what often separates them from the rest. With the pressures of cold calling, sales quotas, as well as objections, rejections, and rudeness from clients, call center selling is a challenge, to say the least.

Overall Results

Deb has the potential to do well selling in telemarketing, but she has a few obstacles to overcome before fitting comfortably into the role. She needs to start taking the steps necessary to further improve on the skills and traits outlined in this test. If she is willing to put in the effort to do so, her chances of success will improve as well. She has it in her.
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